Frequently Asked Questions
Here we will answer your frequently asked questions.
Q: "If I arrive early, can I store my luggage? Or "Can I leave my luggage after check-out?" 』\
A: Of course! Even if you arrive early, we will keep your luggage even after you check out.
Q: "Can I use a credit card? 』\
A: Yes, you can pay by credit card. However, some restaurants on the island do not accept credit cards. There is a post office, but there are no convenience stores or bank ATMs on the island. Please be careful.
Q: "I would like to be picked up from the port"
A: I'm sorry. We do not transfer to or from the port. However, we will pick you up for small children, those who have difficulty walking, those who are pregnant, those who have a lot of luggage, and in the rain, so we will contact you by short mail on the day or the day before. .. If you walk from the port, we will pick you up at the beach, which is a little far away, so please use this.
Q: "Do you have a smoking room? 』\
A: I'm sorry. Smoking is prohibited in the entire building, and smoking is prohibited on the balcony of the room. Only the terrace on the 1st floor is a smoking space.
Q: "Do you have a pot in your room? 』\
A: We do not have a pot in the room, but we have an electric kettle in the dining room on the 1st floor. We will be happy to help you, so please speak to the staff.
Q: "Do you have a parking lot? 』\
A: There is a parking space, but the number is limited, so please contact us when making a reservation.
Q: "What is the cancellation fee? 』\
A: Cancellation on the day ⇒ 100% Cancellation the day before ⇒ 50% 20% from 1 week ago
If all flights are canceled, no cancellation fee will be charged, but if even one flight is on the day of cancellation, a cancellation fee will be charged as a cancellation for the convenience of the customer. Please be sure to check the operation status of the ship on the day.
Q: "I can't connect to the phone! 』\
A: I'm sorry. It is operated by a small number of people, and the hotel has business hours.
It will be from 7:00 in the morning to 19:00 in the evening. We do not support after hours. We apologize for the inconvenience, but please contact us by phone or email during business hours. We will reply to you during business hours.
Q: "Please tell me a delicious restaurant! 』\
A: Yes! Our staff also love to eat! We will guide you to delicious shops! We also have a text mail with a map or a map, so please feel free to come to the front desk.
A: Most shops are filled with reservations early during busy seasons such as weekends and consecutive holidays. Once you have decided on your schedule, it is safer to make a reservation for the restaurant as soon as possible.
Q: "Because it's my birthday, please do something."
A: There are no cake shops or flower shops on the island, so we cannot prepare such items. It's a simple decoration around the bed, but there's plenty of congratulations! We will do our best to help you, so please feel free to contact us. (Please contact us if you really want to)
Q: "Because it's my birthday, please do something."
A: There are no cake shops or flower shops on the island, so we cannot prepare such items. It's a simple decoration around the bed, but there's plenty of congratulations! We will do our best to help you, so please feel free to contact us. (Please contact us if you really want to)